PROFESSIONAL WORK

Polygence - research mentorship edtech startup

Senior Product Manager

March 2023 - May 2024

● Spearheaded PolyPilot, the world’s first AI-powered research mentor, from ideation to launch in three months, achieving a 90% cost reduction for users.

● Led global teams using agile methodologies in a high-velocity startup.

● Initiated and led the split of one product into two distinct offerings, driving a 733% YoY increase in upsells.

● Expert in UX research, conducted mixed-methods research with hundreds of diverse participants and a catalog of creative exercises in service of making well-informed product decisions. Example results include a 150% increase in user dashboard usage.

● Trained teams in design thinking best practices, fostering a culture of user-centric design and iteration.

IDEO

Product Lead, IDEO U

January 2022 - March 2023

Previously: Associate Product Manager, June 2020 - Jan 2022

IDEO U is part of IDEO, an award-winning global design and innovation company that creates positive impact through human-centered design. IDEO U is an online school where anyone can unlock their creative potential and build their problem-solving skills.

● Managed ideou.com, driving the product roadmap and collaborating with engineers, designers, and data scientists to deliver scalable, immersive learning experiences that balanced user needs and business growth.

● Led a high-velocity A/B testing program, resulting in consistent 8+ ROI, with winning tests that improved engagement up to 250% and increased transactions up to 40%.

● Trained by the creators of globally recognized IDEO design and research frameworks to lead customer research and design sprints, presenting insights to inform product strategy.

Title Nine - apparel ecommerce company

Product Manager

Jan 2018 - May 2020

● Managed titlenine.com platform, overseeing the bi-weekly launch of hundreds of products & full site refreshes.

● Transformed manual processes into more efficient, scalable solutions, decreasing workloads by 90% and improving operational efficiency.

● Led Title Nine's first A/B testing program that boosted engagement by 90% and conversions by 10%.

● Initiated and led Title Nine’s first-ever UX research project, gathering insights that informed product and marketing strategies, presented directly to the CEO and C-suite.

Pick Her Up Basketball

Founder & Director

March 2016- Current

● Founded and built one of the few structured weekly women’s pickup basketball organizations in the country, now a community of over 700 women in the SF Bay Area.

● Implemented innovative engagement and growth strategies that maintain a membership retention of 60%.

● Manage a leadership team of 10 and oversee all aspects of brand development with inclusion as a core principle.

Excelle Sports

Product Manager & Journalist

2017, New York City

● Interviewed elite professional athletes, published 60+ articles, launched a WNBA podcast.

● Conducted ethnographic research on co-ed and all-female post-college sport leagues across the US, providing insights to optimize Excelle’s league database.

Tucker Center

Research Assistant to Directors

2012-2014, University of Minnesota

  • Collected, verified & analyzed qualitative and quantitative data for multiple groundbreaking published studies at the first and leader research center on women and girls in sport

  • Project manager and video production assistant for Emmy award winning PBS documentary.

 

Professional Skills:

Product Management | Human-Centered Design | Agile Methodology | Product Innovation | A/B Testing | UX Research | E-commerce Expertise | Data-Driven Decision Making | AI Product Strategy | CX Optimization

Technical Skills:

Jira | Figma | Hubspot | Tableau | Google Analytics | Mural | Miro | VWO | Hotjar


EDUCATION

Macalester College, top 25 liberal arts college

Bachelor of Science in Psychology, Minor in American Studies

Cum Laude Graduate

Involvement: NCAA Division III Basketball, Team Captain, 3x Academic All-Conference

● IDEO U – full catalog including Foundations in Design Thinking, Creative Collaboration Skills (2020)

● General Assembly – Product Management, UX Design (2019)

Head-Royce School, top 25 private high school


INTERESTS

Passionate advocate for social justice, globe-trotter (25+ countries), and lifelong basketball player.